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Returns and Refunds

If you need to return or exchange your purchase within 14 days, please ship it the the address shown below. Remember to issue the package against loss or damage.

Returning by United Parcel Service:
Attn: On-Line Returns/Exchanges
1 King Street, Ste 117
Saint Augustine FL 32084-4461

Returning by United States Postal Service:
Attn: On-Line Returns/Exchanges
PO Box 294
Saint Augustine FL 32085-0294

If you have any questions, call 904-501-8358
Monday-Friday 10am-5pm

We will issue credit card refunds, less shipping/handling fees, upon receipt of merchandise * in resellable condition. Products with seals cannot have their seals broken. Depending on your credit card company, it may take two billing cycles for your credit to appear on your billing statement. However, you can always call your credit card company to verify that we have processed your refund or exchange.

This policy also applies to purchases with free shipping offers. This amount ($5.95) will be deducted from any credit card refund if the resulting change reduces the purchase below the $99 threshold to qualify for free shipping.

When returning one or more items, remember to insure the package against loss or damage during transit.